Promotion and customer service
AI-assisted WhatsApp promotion and customer service (Opex SmartPromo AI)
A platform that analyses your product files, proposes the audience with human approval, researches prospects from free sources and runs WhatsApp campaigns with safeguards and conversations handled by an assistant or your team. Version 1.4.9.
The problem it solves
Finding the right customers, writing an honest message and answering every customer quickly are tiring jobs that consume the team.
Benefits
- Honest messages: no price and no promise outside the approved facts
- A person makes the decisions: approvals, limits and automatic stops
- Fast answers from approved sources, with sensitive cases handed to an employee
Features
- Uploading the product files, approving the facts and then analysing the product
- AI-proposed audiences that you approve, and automatic research from free sources
- A campaign with an authorisation envelope: sources, countries, a count, a budget and a validity, with a message guard and an instant stop
- A conversation centre with three modes (automatic, suggested and manual), voice messages and team questions
- Reports, permissions and an event log, and an AI model for each task
- Running on your server with Docker, HTTPS and a daily backup
Who benefits
- Companies that promote their products and serve their customers over WhatsApp
- Sales and customer-service teams
How to request it
Request a demo through the contact form. Note that the WhatsApp link is unofficial (WhatsApp Web), so read the limits section on the system page.
Related systems
Request this service
Request a demo through the contact form. Note that the WhatsApp link is unofficial (WhatsApp Web), so read the limits section on the system page.